Last year, Apple and IBM teamed up on a number of new enterprise solutions, and today they've released three new apps that join the existing lineup. The new additions to the bunch are Advisor Alerts, Passenger Care, and Dynamic Buy.
The new apps join the current bunch that span industries like retail, transportation and banking. The iOS-specific apps are geared toward specific industry solutions, and there are plenty more on the way this year. The new apps include:
Advisor Alerts: With the Advisor Alerts app built for iPhone and iPad, wealth advisors can serve their clients more quickly and efficiently than ever before. Push notifications provide updates on transaction approvals, trade issues, account maturity, client dissatisfaction, and relevant market news. Prioritized alerts let them take quick action on changes in market conditions and approve time-sensitive trades. And a simple, intuitive user experience enables them to better prioritize information so clients can better manage their portfolios.
Passenger Care: With the Passenger Care app, airline customer service agents can check in travelers while in line and quickly get them on their way. To reduce wait times, the app points agents to hot spots where the lines are longest. If there's a flight delay or cancelation, agents can provide travelers personalized recommendations for alternate flights, overnight accommodations, vouchers, and lounge access on the spot. And with real-time access to seat demand and availability, they can offer discounted seat upgrades as soon as they become available. With iPad in hand, agents are free to meet passengers where they are and improve customer satisfaction like never before.
Dynamic Buy: trends and product performance as they happen. With the Dynamic Buy app for iPad, they can tap into a simple dashboard to see powerful real-time inventory and sales data including year-over-year performance, performance against plan, and top and bottom performers. Instead of sorting through complex manual calculations back at the office, merchants have instant access to everything they need to make spot buys and inventory adjustments during the season. It's the ideal way to manage inventory, boost margins, and keep customers satisfied.
Apple CEO Tim Cook said that the partnership with IBM will bring 12 new apps this quarter, adding to the existing 14 that are currently available.
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