iOS Help: How to fix repeat iCloud sign-in requests on iPhone and iPad

Welcome to iOS Help feature. Every week I'll try and help you fix the problems you're having with your iPhones and iPads. If you have a question or issue you're having trouble with, I encourage you to email us at ioshelp@imore.com.

This week's question comes to us from John:

Hi, On my iPhone 5S — running iOS 8.1 — I get repeated requests to sign in to my iCloud account (3 times in the past hour). Please tell me how to fix this.

Thank you, John

John:

I experience this annoying popup occasionally as well. While I can't tell you why it happens occasionally, I do think I have a solution that seems to work most of the time.

1. Launch the Settings app.


2. Tap on iCloud.


3. Scroll all the way to the bottom and tap Sign Out.


4. Tap Sign Out in the popup menu.


5. Tap *Delete from My iPhone** in the second popup menu.


6. Type in your password to disable Find My iPhone if you're prompted and tap Turn Off.


7. Once you are signed out of iCloud, reboot your iPhone or iPad by holding down the power and Home button until you see the Apple logo.


8. Sign back into iCloud in the Settings app.

I only encounter this issue after updating to a major new version of iOS or after restoring with iTunes. This solution seems to fix the problem each time. Hopefully it fixes it for you too! And as always, if anyone else has any other suggestions, be sure to leave them in the comments!

Have an iPhone or iPad question for us? Send your e-mail to ioshelp@imore.com and we might feature it in a future column.

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