Thursday, 29 January 2015

iTunes Connect Issue Causing Developers to be Logged Into Wrong Accounts

A number of iTunes Connect developers have turned to Twitter and tipped us off about an ongoing issue where users are being shown someone else's session after attempting to login into their own account. MacRumors has been able to duplicate this issue, which appears to be widespread and has been going on since at least 8 AM Pacific.

iTunes Connect Issue

While other developer's apps are displayed in the iTunes Connect dashboard, attempting to take further action results in an "unable to process request" error and a redirect to the proper account. Sales and payment information are also not accessible for the mismatched account. For some other users, iTunes Connect also appears to be experiencing issues with logging in. Apple has yet to comment on the matter. This post will be updated as further details become known.






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